Over the past 6 months we have taken everything that you wanted and tried to not only add it, but enhance it. These new features we believe are not only what you want, but what the industry as a whole needs. Taking past data and making it matter to the end user in real time. The architecture of NIXN makes connecting the past to the present and future possible, but you, the user(s), make it a reality. A reality we believe will change the industry moving forward. So, without further ado, NIXN’s new Features:
INCIDENTS become Leading Indicators in NIXN
Incident Investigations are “strongly suggested” per OSHA. OSHA says “Addressing underlying or root causes is necessary to truly understand why an incident occurred, to develop truly effective corrective actions, and to minimize or eliminate serious consequences from similar future incidents.” When dissecting this sentence we can see the point of the Incident Investigation is to figure out correlations and cause, then learn from those to prevent future Incidents. But, How? How can we learn from incident Investigations that are stored in file cabinets after completed and maybe reviewed annually with your insurance broker? In the moment incident investigations are important, however we believe, Incident Investigations should be just as important, 6 months later, or even 6 years later. That being said we have created the ability to report, analyze, store, and connect Incident Investigations. This makes each company’s Incident Investigations living things within their own company’s network of users.
What this looks like:
- User out in the field doing typical daily observations
- NIXN in the background running a proprietary algorithm comparing current observation to stored past incidents within that company.
- Company will have ability to choose if this is dependent on location
- If NIXN finds that an Observation is 75% or more alike (Company can personalize this number) to an incident the User will immediately be alerted with a Modal in NIXN. We can also setup notifications for others within company and or Insurance Broker to be alerted in real time.
- Each alert will have a live link to the Incident(s) that match, along with cost of loss if any, likelihood of Incident occurring again, corrections, and Root Cause.
We get asked the question consistently by perspective partners, “How do I get my people to use NIXN?”. Our answer, give the end user real insight in real time. Our consistent question to ourselves as we continue to build NIXN is “Is this a tool for the field, or busy work for the field?” We believe that with this feature we have truly made NIXN a tool for the field, which increases the value of NIXN per company exponentially. This information is also how we and our insurance partners across the country plan moving away from selling a policy, to a state, where a risk streaming service is sold, allowing brokers to assist companies with tailored risk reduction services in a timely manner (within minutes) based off of the field data being collected.
Training is at the core of any safety management system. Within the safety industry training has always been a hurdle with ever changing content, the trainer him or herself, the personnel being trained, the topic, the environment the training is taking place, all attribute to the unknowns of how EFFECTIVE the training will be. A company can have the Bill Belichick of safety training, but, the training can STILL be ineffective and usually tied back to one of the ever changing attributes listed above. (Ask the 2020 New England Patriots). We wanted to create an environment for companies and users to learn from all of the data collected in NIXN that was scalable within each company and also repeatable.
A side note on the volume of data collected in NIXN, close to 5 terabytes as of August 2021 and growing rapidly. To put this in context 1TB of data is the storage of 8 IPhone 12’s (128gb). To date NIXN has collected and the Risk Lab utilizes close 40 IPhone’s worth of data.
The Risk Lab is a place for users to go within NIXN and buildout real event scenarios of company specific field work. What actions happen in conjunction? What risks are consistently present within a given companies work environment that makes things consider “Routine Work”, what risk being present would change the scope and necessary Mitigating Factors, Making the work “Non Routine”. All of these things can be done within the Risk Lab. We believe the best part however is the output. Introducing our Proprietary “ARM TREE”
The ARM Tree is how trainers can explain relationship and cause and effect of present or not present Risks and Mitigators. NIXN also provides the Risk Score (seen in RED), along with a data driven Incident Probability (seen in Yellow). In NIXN the ARM Tree is completely dynamic so you can continue to iterate your tree clicking and showing throughout the entire process, and each time you do make a change to one of you ARM’s (Actions, Risks, Mitigators) the Incident Probability number will update based on said changes showing true impacts.
Beyond training, we believe that you will be able utilize the Risk Lab in planning, policy writing, SOP Development, cost benefit analysis, Insurance negotiating, and internal Loss Analysis. We imagine this feature has tons of runway to grow, and we plan on relying on all of you to tell us how you will utilize it today and where we should take it.
We’ve been working hard on continuing to take company legacy data and make it meaningful in NIXN and better integrate NIXNs’ already existing data into company’s safety culture. We hope these updates showcase those initiatives. Moving forward we will continue to iterate and build on the foundation driving toward to new metrics, new tools, and new ways of thinking about Risk. We hope you will join us.